TastyKhana is a food ordering website that allows you to place an order with over 1000+ restaurants in Pune, Mumbai and Bangalore. You can place your order in 4 simple steps

1. select your city & delivery area
2. pick a restaurant or a choice of cuisine
3. place your order
4. make a payment

No. we are the one stop destination for online food delivery.

We enable you to order your favourite cuisine from different restaurants and get the food delivered to your doorstep. We simplify your food selection by bringing together leading restaurants in your city.

We are open between 11am and 11pm throughout the year. However, deliveries after 10.30PM are limited to select areas and processed only after confirmation from our team.

To enable a 24x7 food ordering service, you can place and schedule an order for delivery during our operating hours.

We are the only online food delivery service to offer a service guarantee and take responsibility for any service gaps. This is what makes us unique and trustworthy.

Online refunds are applicable only when there is a service gap during delivery, incorrect billing or discrepancies in the order.

Though we are not accountable for food quality, we consider ourselves responsible for any inconvenience caused to you because your food was stale, cold, spilt, incorrect or burnt. In such instances, TastyKhana provides an online refund in accordance to our service guarantee.

Our service guarantee is one of a kind, and implemented in the online food ordering network for the first time in India. An online payment ensures that the restaurant is liable to provide services on behalf of TastyKhana. This gives us the flexibility of providing dedicated support to our customers.

For COD, your transactions are directly executed with the restaurant though we provide the convenience of order processing. In such an instance, we do resolve complaints but cannot provide an assurance that the restaurant will provide a refund or guarantee.

We always recommend online payment for customer convenience and preferred order management with restaurants.

1. Online Payment via Credit Card, International Credit Card, Debit Card, Net Banking (Recommended)
2. Cash On Delivery

We give Trinkets as loyalty points. 1 Trinket (TR) is valued at one rupee. You earn trinkets every time you order from us, tweet about an order placed with us.

You earn 2% of your bill value as trinkets if you order and pay online. Trinkets are not available for orders placed over the phone.

You need a minimum of 250 trinkets to redeem them against an order. Trinkets can be redeemed on all home delivery orders if payed online.

Yes, you can gift a meal/cake to your friends or loved ones through TastyKhana. Payments can be made online through Credit Card, Debit Card, Netbanking and even collected from your address. The Gift a Meal service is available in Pune, Mumbai and Bangalore only.

No matter which side of the globe you are in, you can sit back and relax as we deliver happiness to your loved ones in Mumbai, Pune and Bangalore.

No, absolutely not. Our rates are never higher than that in the restaurant. Infact, sometimes it may be lower (if menu is not updated on time) and if you have paid online for your order, you will be insured with our menu price guarantee, You don't pay a rupee extra and that is our commitment.

For COD orders also, our menu prices are never higher. Some restaurants (at their own discretion- based on the distance of delivery) may levy a delivery charge. Although menu price guarantee is not valid for COD orders, it can never happen that we charge higher prices as compared to the restaurant.

No. To complete an order you need to enter a valid phone number, email ID and delivery address.

We don’t have a delivery charge for our services in Bangalore and Mumbai. Billing is at actual restaurant prices. However, in Pune, since we have in-house delivery pilots, we charge a nominal delivery fee. The bill will display a delivery charge (if any).

You can track your order status over the phone, through our mobile app or use the Live Chat feature available on our website.

Yes. At present, we have a mobile app for Android OS. Click here to download the app from Google Play.

We are launching apps for other platforms shortly. Till then you can place an order through our mobile optimized site.

Yes, we have an optimized site for all mobiles and smartphones. Mobile Site: http://tastykhana.in/m/to download the app from Google Play.

1. Order Execution – If we cannot serve you food from any of TKs participating restaurants that you would like to order from, we will recommend an alternate restaurant with the same cuisine. The order value and delivery charge will be waived off.
2. Timely Delivery – If your food reaches you 15 minutes beyond the promised time, you do not pay for it.
3. Pricing – At times we are not updated about price changes by restaurants, so you may receive a higher billed amount. In such an instance, you only pay the order value provided at the time of order confirmation. The difference will be taken care of by us. In the rare instance that you are over billed; we will refund the extra charge.

1. Only for online payments
2. We limit our assurance to the value of Rs. 300.
3. Only if the delivery duration has exceeded 15 minutes from the promised time

The service guarantee is not available on Public Holidays, for instance Christmas, New Year and Ganesh Chaturthi. In case of difficult operating conditions for delivery, customers will be notified in advance of withdrawal of the service guarantee.

We take pride in our one of a kind service guarantee, which is hard for other food delivery networks to match.

We strive to give our customers maximum benefits without hurting the bottom line. As per industry benchmarks, delivery of orders above Rs. 300 come with nuances like preparation time, quality, taste etc.

You are charged for what you consume; else you will get your money back.

If you have any questions, drop us an email at info@tastykhana.com

1. Unfortunately yes. For such orders (since the cash directly goes to the restaurant), we don't have final say in the prices.
2. For COD orders, we are an order processing medium and have limited control on the final menu price.
3. Restaurants sometimes don't inform us of the menu updates and hence such issues arise.
4. We always encourage you to pay online and get yourself fully insured against any future price fluctuations.
5. We are the first company to implement such a customer friendly policy in this space so that you come back to us again and again.
6. For online payments, we pay later to the restaurants and hence can absorb such price difference internally without bothering you.
7. Having said that, we always strive to keep the prices updated most of the times.

One of the reasons could be ’browser incompatibility’ to certain browsers. Our website currently doesn't support Internet Explorer (IE) 6.0 and lower versions.

Recommended browsers are IE8, IE9, Mozilla Firefox, Safari and Chrome.

All you have to do is enter your mobile number and coupon code on the final billing page before your order checkout.

Each coupon is linked to your profile and can be redeemed only once.

Yes we will release your coupon in such cases.

Sorry all coupons are only valid on online payments.

In case a particular restaurant runs a promotion campaign then discounts may be applicable on COD.

Once you apply the coupon the discount amount is updated in your order cart.

This discounted amount will also appear on the payment gateway page.

In case you checkout your order using COD the coupon discount is not applied.